Thursday, July 30, 2009

Sarah Revisited

So I'm skimming through a magazine. Seldom do I read the ads but this one caught my eye, "If you had chicken pox as a child, you could get Shingles now." Since I know a fairly large number of people who have had Shingles, I read the ad. It would have qualified for Jay Leno's old headline segment. Here's the two key lines: "Once you reach the age 60, the sooner you get vaccinated, the better your chances of protecting yourself from Shingles...You should not take Zostavax if you are...pregnant." I don't know about you but I don't know too many pregnant 60 year old women! But then, with the cautions medical companies need to take these days because of possible law suits, they are probably just making sure old Sarah isn't still alive. I wonder if the ad was written by some guy named Abraham?

Wednesday, July 29, 2009

When Will I Ever Learn?

It's been over a year since I last mused on Comcast's lack of communication. Well, I'm back. 31/2 months ago we sent to their offices the modem we had been renting - we bought our own. We are still being billed the monthly rental fee (only $3.00 but that's not the point.) I know they received it because I tracked it online. So two nights ago I decided to call the number listed on their bill; I waited for 25 minutes on hold. Of course, during that time I heard several invitations to contact them online. So finally I resorted to that. I went to their website and used it to email my complaint. It states there that the sender will hear most likely in a few hours. I checked last night and they had responded - by saying that for security reasons they would not discuss personal items via email and that I should call the number listed below where there are agents available 24/7. So I called - after working my way the myriad of options on their menu, I finally got through to the department I needed, only to hear "the office is closed..." Hmm... So I sent them another email of very frim complaint and was again told that I would hear most likely within a few hours. It's 24 hours later and still no response. Why did I ever think contacting them would be easy? When will I ever learn?